Somerset Wheelchair Service - For Somerset GP Practices
Referrals (Please do not contact Somerset LMC - please contact Somerset Wheelchair Service customer service desk - 0333 003 5621 further details below). Please note this information/guidance is for use by Somerset GP Practices.
- Existing Wheelchair Patients - All patients with an existing wheelchair can self-refer to the service if anything has changed or if they have any issues with their equipment. This is encouraged as the patient / carer is often in the best place to describe their needs.
- First-Time Patients with Straightforward Needs - Referrals should be made to the Integrated Rehabilitation Teams (IRTs). Local therapists have received additional training and education to refresh their skills and become prescribers. They will assess the patient and order basic chairs directly from the stores, making the whole process quicker and easier.
- First Time Patients with Complex Needs – Referrals should be made to IRTs / Adult Social Care. If their mobility has changed significantly then these patients are likely to require the support of other health and / or social care services. Some chairs require tailored adaptations, which mean longer delivery times. Staff working in these agencies are best placed to understand these lead times and will co-ordinate the arrangements accordingly, including housing adaptations, additional equipment, carer support, etc. They will work with Somerset Wheelchairs to ensure the right chair is prescribed for that person.
- Direct referrals from GPs - these are still acceptable for new wheelchair users. Form
The new contact details for the IRTs are:
The new contact details for Somerset Wheelchairs are:
Wheelchair Service Tel 0333 003 5621
Wheelchair Service Fax 0333 003 5622
Wheelchair E-mail Somersetwheelchairservice@millbrookhealthcare.co.uk
Address: Unit J, Monument View
Chelston Business Park
Somerset TA21 9JF
West – Taunton, Bridgwater, North Sedgemoor, West Somerset
0300 323 0029
East – Yeovil, South Petherton, Langport, Chard, Crewkerne, Ilminster, Wincanton, Frome, Shepton Mallet, Wells
0300 323 0028