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Guidance for Providers to display CQC ratings

Updated on 12 March 2015, 952 views

These ratings tell the public whether a service is outstanding, good, requires improvement or inadequate. The guidance and Consultation documents can be found on the CQC website

Key points to note from the guidance:

The requirement to display ratings comes into force from 1 April 2015. If you have already received a rating from CQC prior to this date you will have 21 calendar days from 1 April in which to download, print and display your poster(s) for physical display and to make amends to your website to meet the online display requirement.

We will carry out a review of the impact of the posters and online display and make iterative improvements based on feedback from the public, providers and other stakeholders.

Final guidance on regulations (the fundamental standards)
In addition to publishing the guidance for providers on display of ratings, we have also published the finalised regulations guidance, including the remaining regulations which we consulted on in January. This guidance forms part of the CQC guidance for providers on regulations which published in February.

The guidance and consultation response document are available on our website.

This is an important step towards completing our guidance on meeting the new regulations and how we will use our enforcement powers from 1 April 2015.

We will publish all remaining information to support the guidance later this month, including further details on meeting the Fit and proper person requirement for directors and the Duty of candour. In the meantime you can find more information on the Fit and proper person requirement and the Duty of candour in the guidance on regulations.

The guidance will help to ensure that providers, people who use services, the public and other stakeholders are clear about our expectations and judgements, the action we will take to ensure that we protect people from poor care and highlight good care, and our role in encouraging improvement in care quality.

How to find out more

Over the coming months we will be running a series of live Q&A sessions on the new guidance through our online community. If you’re not already a member of the community, please sign-up here to find out more details on how to join those sessions.
Take a look at our infographic on our website here, which explains how all of our guidance fits together.

If you can’t find an answer to your question on our website you can contact our national contact centre at