Menu Home Search

084 Telephone Numbers

Updated on Thursday, 12 February 2015, 1090 views

Practices may use 084 numbers to help provide a good service to their patients, provided that the cost to their patients is guaranteed to be no more than a standard local call.

If your practice uses an 084 number you must demonstrate to the Area Team that these calls are guaranteed not to cost more. (This is best done in writing from your supplier.)   Practices must not enter into, renew or extend a contract or other arrangement for telephone services unless it is certain that calls will cost no more than the equivalent call to a geographical number

Further guidance on the use of non-geographic (084) numbers:

The use of 084 Numbers in the NHS

084 numbers in GP Practices

Statutory Instrument

Related guidance...

Changes to the SMS Service and Funding

NHS England have written to CCGs stating that provision of messaging capability will be considered as a 'core' requirement within the GP...

Advice on preventing telephone fraud

GPC has been made aware that telephone systems used by practices may be vulnerable to fraudsters hacking into them and making premium...

Who Cares? The Future of General practice

Original Document Reform claims to be an apolitical think tank but some commentators have pointed out its funding by big pharmaceutical...

Staff Holiday Update

Aren't Holidays Supposed to Be Restful?! Adrian Poole, Partner at Porter Dodson Solicitors, updates you as to the legal position over...

Text/SMS Messaging

Text/SMS Messaging Patients Text or SMS messaging allows practices to contact large numbers of patients within a small time frame. It...

Somerset LMC weekly Update Friday7 October

Sent to all Somerset GPs and Practice Managers This and previous updates are available here Somerset LMC Newsletter -...

Removal Of Patients from a Practice List

A good patient-doctor relationship, based on mutual respect and trust, is the cornerstone of good patient care. The removal of patients...

MORE ACCURATE GENERAL PRACTICE APPOINTMENT DATA (GPAD): WE NEED YOUR HELP

MORE ACCURATE GENERAL PRACTICE APPOINTMENT DATA (GPAD): WE NEED YOUR HELP full document General practice should record all...

Somerset LMC Weekly Update Friday 27th March 2020

Sent to all Somerset GPs and Practice Managers This and previous updates are available here General Practices' Alert State LMC...

Somerset LMC Weekly Update Friday 21st September

Sent to all Somerset GPs and Practice Managers This and previous updates are available here Influenza Vaccine Payment...