Effective Communication Training (to include Conflict Resolution)
Somerset LMC event
Wednesday 16 October 2019 at Queen Camel Medical Centre
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This is a morning event.
Times: 09:00 - 12:30
Speakers
Yvonne Vigar Astara Consulting Ltd
Effective Communication Training
This half day course is aimed at Staff who are in public facing roles. The aim of the course is to assist staff with communicating in an effective way, forging more positive relationships with colleagues and patients, and preventing miscommunication or potential conflict.
The course will help delegates to:
- Understand the importance of communication
- Understand differing communication styles, including assertiveness
- Practice communicating well and become confident in seeking resolution to potential conflict situations
- Explore personal challenges in General Practice & find ways to address these
Downloads
Location details
Queen Camel Medical Centre
West Camel Road, Queen Camel, Yeovil, BA22 7LT
Is the training accessible to wheelchairs? Please contact event organisers to discuss
www.queencamelmedicalcentre.co.uk
Main contact
Name: Sarah Johns
Email: sarah.johns@somersetlmc.co.uk
Phone: 01823 331428
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.
Please log in to book this event
This event is open to Somerset GPs, Practices and their staff in the Somerset LMC area. Some events may be open to other healthcare providers, details will be listed in the event.
| Name | Cost |
|---|---|
| Delegate cost | £60.00 |
