Somerset LMC Weekly Update Friday 7th August
Date sent: Friday 7 August 2015
All Somerset GPs Practice Managers and Lead nurses This and Previous updates can be found here
- Somerset LMC Roadshows Practice Collaboration-From Theory to Practice Book Online
- Frogmary Green Farm, South Petherton 15 September, Blackmore Farm Bridgwater 17 September, Taunton Racecourse 22 September and The Fountain Inn, Wells 24th September.
- Abnormal Results from Tests Requested By Other Clinicians
- Out of Hours Patient Special Messages
- Supporting Sustainable General Practice in the South West attached
- Updated PGD and PSD guidance - England only
- CQC Inspections are changing to have a dedicated inspector for each CQC area
- YDH E-Referral Collaborative Workshop Day
- Flu Fighters toolkit is now live
Abnormal Results from Tests Requested By Other Clinicians
The LMC is in conversation with secondary care about the continuing medicolegal expectation that the person who requests a test is primarily responsible for acting upon the result, and communicating this to the patient.
We know that practices are occasionally sent a test result - either electronically or on paper - that has been requested elsewhere but with no supporting clinical information except the report and no request of any kind for a formal transfer of responsibility for action.
We would be very grateful if practices could contact the LMC office about any such examples that you may receive during August so that we can raise them with the Trusts concerned. firstname.lastname@example.org
Out of Hours Patient Special Messages Somerset Doctors Urgent Care is currently using the previous Adastra “ End of Life Care” system as the repository for all information that GPs feel it is important for Out of Hours Colleagues to have available should the patient contact the OOH service.
Using the system and uploading information is rather clunky, and we have asked that a different system be found, the LMC has been assured that this is not a permanent arrangement, and a better system is planned.
For good information governance reasons SDUC do not accept patient information by fax, so we hope that the new system can be introduced soon.
YDH E-referral Collaborative Workshop Day YDH are holding a Workshop day on e-referral, primarily for practice secretarial and clerical staff though GPs are also welcome, on 23 September from 10.00 am until 4.00pm in the YDH Academy. The day will be run as drop in sessions, and practice staff are invited to pop in when they are able and stay for as long as they like
The Workshops on offer will be hosted by the YDH Contact Centre Team who will be able to update practice staff on the proposed future developments the Trust intends for referral management, including how they receive referrals and what makes a good referral . There will also be opportunities to discuss and resolve concerns that practice staff may have about the Contact Centre.
Somerset Referral Management Centre staff will also be on hand to provide training on the e-referral system and to listen to feedback regarding the new system. They are part of the working group developing this and t will be able to feed comments back up the chain! EMIS will also be there to show practices tips and tricks on managing referrals from your clinical system.
If you would like to attend please register your interest with Julie.Brooks@YDH.NHS.UK
TEL: 01823 331428