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Somerset LMC Weekly Update Friday 15th November 2019

Date sent: Friday 15 November 2019

Sent to all Somerset GPs and Practice Managers          This and previous updates are available here

And they’re off: South West Clinical Directors’ Network gets underway: More than 100 delegates, mostly CDs and practice business managers went to inaugural meeting of the SW LMCs’ network at Taunton Racecourse on Tuesday. Dr Nigel Watson of Wessex LMCs, who chaired the event said: “GPs don’t like living with uncertainty so what they’re trying to do here is to second-guess where we’re trying to get to. One of the messages I’ve been trying to give them is that [PCNs] are for them to develop… Clinical directors need to be quite demanding about what they need to do that transformation and development.” 

Nation Cancer Experience Survey 2019 - Somerset Practices get top marks!: Please do open the attachment showing Somerset’s outstanding scores in key patient indicators on the experience of patients with cancer. We were among the top performing in all areas but on practice support Somerset scored top in England.

Exception reporting – QOF implications: NHSE & I has responded after questions about the new business rules on exception reporting impacting on QOF data giving rise to patient safety concerns and falsely positive “how am I driving” QOF figures: “The business rules reflect what was agreed … at the end of the QOF year if a patient has not responded to two invitations then they can be removed from an indicator denominator using the personalised care adjustment rule. It is important to note that while QOF data are collected from about September onwards it is only the 31 March [data which are] used to calculate achievement... The current issue is arising because system suppliers are linking the business rules…with in-year care prompts [or alerts]…causing the prompts to be removed from the patients’ record [prematurely]…” Both NHSE/I and the GPC are writing to system suppliers to ensure this is rectified as soon as possible. We will keep you updated.

Rapid Response Service 1 year on: The RRS reached the milestone of having prevented 1,000 patients from needing to go into hospital, with all the ills and perils that this brings to frail older people. The capacity of RSS is being doubled. Last Friday alone, the team accepted 13 referrals and its new target is now to average 10 a day.

EMIS down on Wednesday 13th Nov: The following practices could not use EMIS until about 2pm: Bruton; Buttercross; Church View; Creech; Milborne Port; North Petherton; Ryalls Park; Quantock Vale; Somerset Bridge; Wellington; Wincanton and Woolavington Surgery. The CSU support team impressed upon KCOM, the responsible organisation, the need for an urgent fix with the support of the CCG IT team. As far as the LMC is aware no one has yet apologised to the practices for the inconvenience, extra work and risk to patients which this caused.

 

Kind Regards

 

Jill

Jill Hellens

Executive Director
Somerset LMC
Crown Medical Centre, Venture Way, Taunton, TA2 8QY

Tel: (01823) 331 428            
Fax: (01823) 338 561     

www.somersetlmc.co.uk
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